Ocean One Refunds?

Posted by: @mike-fisker

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@seancallahan Well, I've seen the pre-production model at CES and I was not impressed with the quality built inside. I hope the final version will be better. If, not, a lot of people will have buyer's remorse.

The Fisker Oceans I saw and touched in Graz with the Black Abyss Plus interior were exceptional. 

@seancallahan i wish somebody could review the end production Maliblu Interior before my locking date.

It's ridiculous Fisker Inc. is not recording detailed high quality videos demonstrating interior details, quality, showing materials used closer, etc.

@seancallahan did you see a maliblu interior in Graz?

@pastiche I checked out today two of the pre-production Ocean One and after seeing the interior, my wife suggested we should be looking at other EV's. If the final product is going to be just like these two, it's a no go for me. I am not getting rid of my 2021 BMW X4 for a crappy plastic interior with a lot of imperfections. Suede on the dashboard. Wow, how do you keep that clean.

Posted by: @fatguyinalittleport

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@seancallahan did you see a maliblu interior in Graz?

Nope, only Black Abyss Plus.

@pastiche

@pastiche

@pastiche

@tonyroth7 Here is black abyss. I'm not sure if this is plus

@tonyroth7

Yes, last years CES pre-production model reminded me of touring a model home. The fruit on the counter, the TV in the living room, and the toilets in the bathroom… all fake and don’t touch. 

I wish I took photos and videos, but I followed the rules of the nice super model who allowed me to sit in the Ocean prototype.

I’m hoping to see a full-blown production version this week and put my mind at ease. But it looks like @mike-fisker has already provided us with a sneak peek. I’m sure when I take my dad to CES to see the car, he will say “you paid $70k for this?”. 

I’m definitely on a bit of a downer regarding Fisker. If I could get my £5k deposit back now, I think I’d do it.

Everything Fisker does seems so flakey, and when they have a chance to build confidence, they instead erode it further:

• The infrequent, inaccurate and self-contradicting emails.
• The chaos of releasing the configurator late, only to pull it a few days later.
• The mobile app still not working well (e.g. I have to login and logout every time I want to look at my order - others can’t see their order at all).
• 6+ month delays on the experience centres with the excuse of challenges getting building materials (when all they really need is the car, in a room). Surely the sustainable option would be to do like Polestar and rent a large garage (or light industrial unit) for this - rather than waiting because of scarce materials being unavailable?!?
• The absence of standard features, such as adaptive cruise control, when the car launches (my egolf has had this for 6 years - it’s not new tech). 
• The assertions that everything is on time. On-time, by the arbitrary measure that cars started being physically assembled on/before the planned date. The fact it has no working software, no-one will receive their car for 3-4 months after that launch date and they can’t be certified as roadworthy yet seems to have no bearing.
• The job ads for developers, requiring only two years experience and stating they’ll prioritise people who are available now (contradicting Henrik’s claim that they prefer a small team of just ‘the right people’).
• The repeated claim that this 2 tonne SUV is the world’s most sustainable car because 50kg of that weight is recycled. That’s still around 2 tonnes of non-recycled material, right? And the new Volvo also has 50kg of recycled material anyway.
• The poor quality of plastics and materials on show at the public events with the production intent cars (according to reports on this forum and YouTube).
• The celebration of the ‘taco tray’ and under seat glove compartment as a great innovations.
• The crazy costs of paint/wheels etc, especially on the Extreme model, showing they are out of touch with customer requirements.

Fisker produced a great design, and Magna have excelled in their production of the design. The design still looks great, even though it’s not as exciting as we start to see other manufacturers with similar, or even more exciting new designs.

But it also feels like Fisker has bitten off way more than it can chew on the technology front. They are trying to reinvent the wheel so they can own everything, in stark contrast to their asset light approach to the physical manufacturing process. This is a concern, because they seem to have very little control over quality.

They seem now to be scrambling and rushing everything. Rushed software shows. I’m really concerned that (as others have said elsewhere) we’re going to have a car that looks great, but it a nightmare to live with. Are you going to trust Fisker Pilot to safely drive at 70mph when the app can’t remember an order for more that 24 hours? Will I have to login and logout every time I want to unlock the car?

There appears to be a lack of quality control and a lack of accountability. Fisker need to improve the quality and depth of the information that they are delivering to customers, especially those that have gambled large sums of money on them, and demonstrate that they will match Magna’s ability to deliver the physical platform with reliable software.

Well I have to say you just put words, on the thoughts many of us have.
I am following the next months with interest and some nervousness.
What is the verdict of the first cars out in the real world. ?
How is the quality ?
Whats the range ? ( both real and the WLTP range)
Whats the charging speed ?
What is the user experience ??

@hopingforthebest It couldn't be written more accurately and I've even put down only $250 hoping to receive a Sport sometime late 2023.
I would have been even more worried if I had put down a deposit on a One.